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Deploying a new data center?
Network infrastructure missing key functionality?
Phone system outdated?
Want to reduce your server footprint through virtualization?
Having problems with your network or phone system and need troubleshooting help?
We can help! Our experienced staff will translate your IT challenges into a working solution. We are proud to have years of experience in the following areas:
LAN switching network design and implementation
Featuring: switch ports, 1Gbit and 10Gbit speeds, power over Ethernet, redundancy, scalability, and stability.
WAN network design, implementation and optimization
Featuring: routing failover, quality of service, multicast, application acceleration, and bandwidth optimization.
Secure Internet access design
Featuring: firewall security, intrusion prevention, URL filtering and content security, multi-site BGP routing designs, IPSEC and SSL virtual private network (VPN) access, security audits, network penetration testing, IPv6.
Phone system deployment for small businesses (50-150 phones), mid-size firms (150-500) and large enterprises (>500)
Featuring: voice over IP phone systems, voicemail and collaboration, unified communications, SIP call routing, E911 services, call recording, call accounting, presence and instant messaging, WebEx, legacy integrations.
Call Center design and deployment
Featuring: IVR script development, call routing, queue and workflow management, agent training.
Service Provider network design and implementation
Featuring: MPLS networks, Metro Ethernet services, DWDM provisioning.
Data Center solutions
Featuring: systems and applications, fibre channel and iscsi storage, server and desktop virtualization, high-density and high-performance 10GIG unified computing, grid computing, disaster recovery designs, co-location facilities.
Wireless network design and implementation
Featuring: wireless site surveys, 802.11n, voice over wireless, controllers, wireless bridges.
Video conferencing
Featuring: video end points and conferencing bridges, integrations.
Network management
Featuring: network monitoring, event correlation, logging, network stress testing.
- Every project begins with a preparation phase. In this phase:
- We will gather and discover your business requirements.
- Our technology manager will identify technology requirements and review this information with you.
- Our engineers will create a high level design and bill of materials. We will review the HLD and the BOM with you.
- Our technology manager will identify and assess the operations requirements. We will review operations technology strategy with you.
- We will translate technology requirements, high level design, bill of materials, and operations strategy into a business case and Return on Investment (ROI) forecast.
- Our engineers will develop a proof of concept presentation for you.
- Preparation is always followed by planning phase. In this phase:
- Our engineers will assess your current network infrastructure and produce a network readiness report.
- Our engineers will also assess your operations and network management readiness.
- Our engineers will discover any existing security vulnerabilities in your network.
- Our project manager will develop a high level project plan.
- Next comes the design phase. In this phase:
- Our engineers will develop and validate low level design (LLD) based on detailed analysis of your requirements.
- Our engineers will develop and present a staging plan.
- Our engineers will develop and present an implementation plan.
- Our engineers will develop and present a systems acceptance plan required for testing all system components and workflows.
- Our engineers and project managers will also develop a business readiness plan, migration plan and resource management plan if necessary.
- Design is followed by implementation phase. In this phase:
- Our engineers will stage, install, integrate and test hardware and software components.
- Our engineers will stage, install, and test operations and network management components.
- Our engineers will perform systems acceptance testing together with customer's team.
- Our instructors and engineers will train your IT staff and end user personnel.
- Once solution is implemented we enter the operate phase. In this phase:
- Our engineers will recommend a strategy for systems monitoring, incident monitoring, problem management, change management, configuration management, and security administration.
- Our engineers will install and configure network management components.
- Operate phase naturally follows into the optimize phase, where:
- Our team can continue assessment of your technology, operations, and security conditions that can lead to discovery of new business cases and solutions.
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